Introduction 

Welcome to our Privacy Notice.

CERISE respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you interact with us and tell you about your privacy rights and how the law protects you.

1. About us

Purpose of notice

This privacy notice intends to tell you about how we collect and use your personal data, including any data you may share with us, when you interact with us.

Our website is not designed for minors, and we do not deliberately gather information about them.

It is critical that you read this privacy notice, as well as any other privacy notices or fair processing notices that we may provide on specific occasions when we collect or process personal data about you, so that you understand how and why we use your data.

 

Third-party links

Links to third-party websites, plug-ins, and programmes may be found on our website. Third parties may collect or share data about you if you click on those links or enable those connections. These third-party websites are not under our control, and their privacy policies are not our responsibility. We advise you to read the privacy notices of every website you visit after leaving ours.

 

What kind of data we collect

• Personal data, often known as personal information, refers to any information about a person that can be used to identify that person. It excludes data from which the identity has been deleted (anonymous data).

• Different types of personal data about you may be collected, used, stored, and transferred by us, which we have categorised together as follows:

• Information about you, such as your first name, maiden name, last name, username or other identifier, title, date of birth, and gender.

• Your contact information, such as billing and delivery addresses, email addresses, and phone numbers.

• Financial information, such as bank account and credit card numbers.

• Your transaction data, which includes information about payments made to and from you, as well as information about the products and services you've purchased from us.

• Your technical information, such as the internet protocol (IP)

address, login details, browser type and version, time zone settings and location, browser plug-in type and version, operating system and platform, and other technologies on the device used to access our website.

• Profile data such as username and password, purchase or order made, interests, preferences, feedback, survey responses, etc. • Usage data, including information about how we use our website, products, and services. 

• Marketing and communication data. This includes your preferences when receiving marketing from us and third parties and your communication preferences.

 

We also collect, use and share aggregated data such as statistical and demographic data for all purposes. Aggregated data may derive from your personal data, but this data does not directly or indirectly reveal your identity and is not considered by law to be personal data. For example, you might want to aggregate usage data to calculate the percentage of users who visit a particular website feature. However, if you combine or connect aggregate data so that it can be directly or indirectly identified from your personal data, the combined data will be treated as personal data used in accordance with this Privacy Notice. We do not collect any special categories of personal data about you (this includes your race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political opinion, trade unions membership, your health and genetic and biometric data). We also do not collect  information about criminal convictions or crimes.

 

Why do we collect personal data?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

 

If you fail to provide personal data

If you fail to provide us with personal data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods). If this is the case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms, corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• create an account with us;

• purchase a product instore, online or by phone;

• register your credit card;

• subscribe to our newsletter;

• request marketing to be sent to you;

• enter a competition, promotion or survey;

• interact with us on social media; or

• give us some feedback.

• Automated technologies or interactions. We may automatically collect Technical Data as you interact with our website. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

• Technical Data from the following parties:

            (a)           analytics providers;  

            (b)           advertising networks; and

            (c)           search information providers.

• Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

• Identity and Contact Data from data brokers or aggregators.

1. How we use your personal data

We will use your personal data only when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

•        Where we need to perform the contract we are about to enter into or have entered into with you.

•        Where we have a legitimate interest (or those of a third party) and your interests and fundamental rights do not override those interests.

•        Where we need to comply with a legal or regulatory obligation.

•        Where you have consented for us to do so.

 

You have the right to withdraw consent to marketing at any time by contacting us at support@laceriseparis.com.

 

How do we store your personal data?

Our shop is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need or what may be of interest to you. We use marketing to decide which products, services and offers may be relevant for you.

We may contact you by email, phone, letter or text message for marketing purposes. You have to have given us your details in the past and not opted out of receiving marketing communications from us in order to be contacted for marketing purposes.

Opting out

You can ask us to stop sending you marketing messages by contacting us at support@lacerisepris.com at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product purchase.

Cookies

Cookies are small pieces of data stored on your browser. They are typically used to keep track of the settings you have selected and actions you have taken on our site.

You can refuse all or some browser cookies, or set your browser to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

 

We use cookies to:

• take you through the checkout process and keep track of the items stored in your shopping basket

• Whenever you visit this website, you will be recognised (this speeds up your access to the website as you do not have to log in each time)

•  obtain information about your preferences, online movements and use of the internet

• make your online experience more efficient and enjoyable.

Cookies are typically assigned to one of four categories, depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes. Our website tends to use only essential cookies, the following table shows the kind of cookies we use via our website host Wix.com:

Cookie Name

Purpose

Duration

Cookie Type

XSRF-TOKEN

Used for security reasons

Session

Essential

hs

Used for security reasons

Session

Essential

svSession

Used in connection with user login

2 years

Essential

SSR-caching

Used to indicate the system from which the site was rendered

1 minute

Essential

_wixCIDX

Used for system monitoring/debugging

3 months

Essential

_wix_browser_sess

Used for system monitoring/debugging

session

Essential

consent-policy

Used for cookie banner parameters

12 months

Essential

smSession

Used to identify logged in site members

Session

Essential

TS*

Used for security and anti-fraud reasons

Session

Essential

bSession

Used for system effectiveness measurement

30 minutes

Essential

fedops.logger.X

Used for stability/effectiveness measurement

12 months

Essential

wixLanguage

Used on multilingual websites to save user language preference

12 months

Functional

 

2. Third Party Cookies

Third parties may also set cookies on our website, for example Facebook and Twitter. These third parties are responsible for the cookies they set on our site and we have no control over them. If you want further information please go to the website for the relevant third party.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies; https://ico.org.uk/for-the-public/online/cookies/.

 

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason which is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at support@laceriseparis.com.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

1. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

1. Your legal rights

You have the right to:

Request your personal data (commonly known as a "data subject access request"). This allows you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. We can correct any incomplete or inaccurate information we hold about you, though we may need to verify the accuracy of the new information you provide to us.

Request erasure of your personal data. You can ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. However, we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

 

If you object to the processing of your personal data on the basis that we have a legitimate interest, and you feel this impacts on your fundamental rights and freedoms, please let us know. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

 

Request restriction of processing of your personal data. This allows you to ask us to stop the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

 

Withdraw consent at any time where we are require consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you at the time you withdraw your consent if this is the case.

 

No fee usually required

You will not have to pay a fee in order to access your personal data (or to exercise any of the other rights). We may charge a reasonable fee for requests that are clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.

 

Time limit to respond

We try to respond to all legitimate requests within one month. If your request is particularly complex or you have made a number of requests, it may take us longer than a month to process it. In this case, we will notify you and keep you updated.

Privacy Policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@laceriseparis.com .